PRIVACY POLICY

Last updated: April 15, 2025

At Toba Adventures (https://tobaadventures.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services or visit our website.

1. Who We Are
Toba Adventures is a Destination Management Company (DMC) specializing in curated travel experiences in Lake Toba and surrounding areas in North Sumatra, Indonesia.

2. Information We Collect
We may collect the following data:
Full name
Email address
Phone number
Travel preferences
IP address and device/browser information
Site usage behavior (via Google Analytics)

3. How We Use Your Information
We use your information to:
Respond to inquiries or booking requests
Send travel-related updates, offers, and promotions (via email marketing)
Improve our services and user experience
Analyze website performance and optimize marketing efforts

4. Use of Google Analytics
We use Google Analytics to understand how users interact with our website. This may include collecting anonymized IP addresses, time on site, pages visited, and device/browser types. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

5. Email Marketing
By providing your email address (e.g., when submitting an inquiry), you may receive travel updates or offers from us. You may unsubscribe at any time using the link in the email or by contacting us at info@tobaadventures.com.

6. Legal Basis (GDPR)
If you are from the European Economic Area (EEA), our legal basis for processing personal data includes:

Your consent
Fulfillment of a contract
Our legitimate business interests
Compliance with legal obligations

7. Your Rights
You have the right to:
Access and review your personal data
Request correction or deletion
Object to processing or request restriction
Withdraw consent at any time

Contact: info@tobaadventures.com

8. Data Security
We implement appropriate technical and organizational safeguards to protect your information.

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Cookie Policy

What Are Cookies?
Cookies are small files stored on your device that help us remember user preferences and understand site behavior.

Types of Cookies We Use
Essential Cookies: Required for core functionality.
Analytics Cookies: Used via Google Analytics to improve site performance.
Marketing Cookies: May be used for email campaigns and audience segmentation.

Cookie Consent
Upon visiting our website, you may see a cookie banner requesting your consent. You can accept or customize your cookie preferences at any time.

Managing Cookies
You can modify your cookie settings in your browser or delete cookies at any time.

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By continuing to use our website, you acknowledge and agree to this Privacy and Cookie Policy.

For any questions, please contact: info@tobaadventures.com